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First Hawaiian Bank Residential Real Estate Division
999 Bishop Street, 7th Floor
Honolulu,  HI  96813
Office: (808) 643-4663
Toll Free:(800) 403-7167
Email: mortgages@fhb.com

We are here to help you every step of the way!  Please use the telephone numbers below to contact First Hawaiian Bank. 

If you can't find what you're looking for, need assistance, or have a situation that requires immediate assistance, please call our 24-hour Customer Service Center. Or, if you're an online banking user and prefer e-mail, send us a secure message through FHB Online® while you are logged into the service.

New Mortgage Customers

  • If you are  new customer calling from the State of Hawaii and would like information about starting a new mortgage loan, contact us at 808-643- LOAN (5626). If calling from outside the State of Hawaii, please dial 1-800-403-7167.

Existing Mortgage Customers

  • Existing customers with questions about your existing mortgage account can call our Mortgage Service Center at 844-3922 on Oahu; 1-888-844-4444 from the Neighbor Islands, Continental U.S., Alaska, Guam and CNMI.

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